Delivery and Returns

1. Ireland: €6

Over €50: Delivery is FREE

Delivery time: 1-2 working days

Our delivery service is provided by GLS couriers Ireland www.gls-group.eu. More than 90% of the orders are dispatched within 24 hours after the order is placed.

Orders received before 2.00pm (Monday – Friday) we usually dispatch on the same day and are delivered in Ireland with a next day GLS express tracked service. Orders received after 2.00pm on Friday will be dispatched on Monday (Excluding Bank Holidays).

2. Northern Ireland: €13

Delivery time: 1-2 working days

3. UK: €13

Delivery time: 2-3 working days

4. Europe Zone 1*: €15

*Zone 1: Austria, Belgium, Denmark, France, Finland, Germany, Italy, Luxembourg, Netherlands, Norway, Sweden, Switzerland.

Delivery time: 4-5 working days

Over €150 in Northern Ireland, UK and Zone 1: Delivery is FREE

5. Europe Zone 2**: €35

**Zone 2: Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Spain

Delivery time: 6-7 working days

Over €250 in Zone 2: Delivery is FREE

6. USA and Australia: €32

Delivery by Irish Royal Mail (AnPost)

Delivery time: 5-7 working days:

Backorders

O’Dwyer’s Golf Store carries a large stock of golf equipment and clothing. If there is an occasion when the item you order is temporarily out of stock, we will immediately notify you by e-mail or telephone. If this occurs and you will have two choices:

* If you wish to proceed with the order we will place a special order for the product with our suppliers and ship it immediately upon receipt.
* If you wish to receive a refund we will immediately process this and issue a refund through your credit card.

Returns

We offer a refund on any unworn and unused product, returned in its original packaging and original condition. The product(s) must be sent back within 30 days of receipt by contacting O’Dwyer’s Golf Store to arrange the return.

O’Dwyer’s Golf Store will not accept returns for used golf equipment unless it is defective. Once equipment or clothing has been used or worn it is no longer considered new.

The product(s) is(are) your responsibility until it(they) reach us. The cost of returning the product(s) to us is your responsibility.

O’Dwyer’s Golf Store will refund the full transaction amount including shipping for any defective items.

Warranty

Golf equipment and clothing purchased from O’Dwyer’s Golf Store is covered by the original manufacturer’s warranty policy. Decisions regarding the replacement of defective equipment will be taken by the representative of the manufacturer and not O’Dwyer’s Golf Store.

Equipment which proves to be defective within 30 days of purchase will be picked up from you free of charge and a replacement club shipped to you free of charge, provided the manufacturer’s representative agrees that the equipment is defective.

After 30 days has expired you are responsible for the shipping fees incurred in returning the equipment to O’Dwyer’s Golf Store. Again, once it has been determined that the product is defective the club will be replaced or repaired in accordance with the manufacturer’s policy. O’Dwyer’s Golf Store will then ship the replaced/repaired equipment to you free of charge.